Support

Not a medical service

Aama is not a medical device and is not a substitute for professional care or emergency services.

Terms of Use

Aama is an AI program, not a human or a professional. Read the full Terms of Use.

Contact

For questions, bugs or feedback, email [email protected]. Please include your phone model and what happened. We usually reply within a few days.

Common questions

• Is Aama therapy? No. Aama is a calm space to vent, breathe and feel less alone. The companion is an AI, not a therapist or emergency service.
• Are my chats saved? No. Conversations are not stored and vanish when you close the app. See the Privacy Policy.
• Why is there a daily message limit? The AI companion costs money to run, so each day includes a few free messages (more with Aama Plus). It resets every day.
• How do I cancel or restore Aama Plus? Cancel anytime in your iPhone's Settings → your name → Subscriptions. On a new phone, open Settings → Aama Plus → Restore purchases. Crisis help and your safety plan are always free.
• Sounds stop when my screen locks. Make sure the app is up to date and the volume is up. Sounds play even with the silent switch on.
• How do I delete my data or reset the app? In the app, open Settings → Help & Safety → "Delete all my data". Everything is stored only on your device, so deleting the app removes it too.
• A reply from the companion upset me or was wrong. What can I do? Tap "Report this reply" under it to email us, and use the phone button at the top for helplines if you need support now.